Insurance companies are responsible for protecting and assisting you with any covered losses you may endure. In the event of a claim, the insurance settlement process is designed to repair and/or replace your belongings in a fair and timely manner. Whenever there is a large catastrophe like Harvey, the entire system is put under stress, causing delays as insurance companies and contractors deal with the massive amounts of people needing assistance. In order for the process to run smoothly, cooperation between you and the adjuster are very important.
There may be times where you and the adjuster do not see eye-to-eye. Whether it is a disagreement on the amount you deserve or if you are unhappy with the service you are receiving, there are step to take to help alleviate the situation. We have provided some suggestions on what to do in either of those situations.